We want you to be fully satisfied with your purchase. If you are not, we’re here to help.
1. Return Eligibility:
You can return a product within 7 days of delivery if:
- The item is unused, unwashed, and in original condition
- Tags and packaging are intact
- A valid reason for return is provided (e.g., wrong size, defective item)
❗ Sale items and accessories are non-returnable.
2. Return Process:
- Email us at info@libaaze.store within 7 days of receiving the item
- Include your order number and reason for return
- Ship the item to our return address (provided via email)
Customer is responsible for return shipping charges unless the item was faulty or incorrect.
3. Refund Policy:
- Once we receive and inspect your returned item, your refund will be processed within 5–7 business days
- Refund will be made via the original payment method
- Shipping charges are non-refundable
4. Exchanges:
We currently do not offer direct exchanges. If you want a different item or size, please place a new order and return the original.
📦 Return Address:
Will be provided via email upon approval.
📧 For any return inquiries: info@libaaze.store